Safe & Healthy Gaming

Xvajee Responsible Gaming —
Keep It Fun, Not Addictive

Gaming should be a source of fun — not a burden. Xvajee wants every player to enjoy gaming safely, mindfully, and with joy. This page brings together all our responsible gaming tools and guidelines in one place.

Start Safe Set limits

Why Does Responsible Gaming Matter?

Xvajee believes online gaming can be a healthy form of entertainment — when enjoyed responsibly. But when gaming gets out of control, it can take a toll on your personal life and family.

Responsible gaming means knowing your limits, playing within them, and seeking help when you need it. Xvajee has a full set of tools and resources ready to help you stay in control — completely free.

Never treat gaming as a source of income. Wins and losses are both part of the game. Every outcome is random, and no strategy guarantees a win every time. Play within your budget — only stake what you can afford to lose.

When Should You Be Concerned?

If gaming is affecting your daily life, relationships, or finances — that's a warning sign. Use Xvajee's responsible gaming tools and seek professional help if needed.

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Xvajee's Commitment

We put every player's wellbeing above business interests. Responsible gaming is part of our licensing obligations — it's not just a statement, it's our policy.

Keep in Mind

Gaming is for entertainment, not income.
Only spend what you can afford to lose.
Don't chase losses with bigger bets.
Avoid gaming when drinking or under emotional stress.
Make time with family and friends a priority.

Responsible Gaming Tools

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Lowering the limit takes effect immediately; increasing it requires a 24-hour waiting period.

Effective Immediately

Betting Limit

Set a maximum amount per bet. This helps prevent impulsive, high-stakes wagers in the heat of the moment.

Automatic controls

Session time limit

Set a limit on how long you play in one sitting. After the set time, you'll receive an automatic reminder or your session will end.

Time awareness

Cooling-Off Period

Take a break of 1 to 30 days. Your account will remain active during this time, but gameplay and deposits will not be available.

Take a break

Self-exclusion

You can take an extended break — 6 months, 1 year, or permanently. During this time, your account will be completely inaccessible.

Permanent protection

Activity Review

Review your gaming history, deposits, withdrawals, and betting patterns at any time — stay aware of your own habits.

Transparent information

Warning signs

Gaming addiction doesn't always happen overnight. Habits shift gradually, and it can be hard to notice the change yourself. If you recognize any of the signs below, seek help right away.

Ask yourself these questions honestly. If you answer "yes" to more than one, contact Xvajee customer support or use the self-exclusion tool.

Remember: Asking for help is not a sign of weakness — it takes courage. Xvajee is always here for you.

Are you placing bigger bets to try to win back what you've lost?

Are you neglecting family or work because of gaming?

Do you feel restless or irritable when you're not gaming?

Are you borrowing money or dipping into savings to fund your gaming?

Are you hiding your gaming from the people close to you?

Have you tried to stop gaming but couldn't?

Do you play games to escape stress or sadness?

Is gaming causing irregular sleep, skipped meals, or disrupted work?

How to use self-exclusion

Secure your account in just a few simple steps. The process is straightforward and takes effect immediately.

Log In to Your Account

Open Responsible Gaming Settings

Look for the "Responsible Gaming" option and click on it.

Choose the Tool That Works for You

Choose what you need — a deposit limit, cooling-off period, or self-exclusion.

Set the duration and amount

Specify the duration or limit and confirm. Changes will take effect immediately.

Notify support (optional)

Let customer support know if you need extra help — they're there for you.

For Parents: Protecting Children

Xvajee's platform is strictly for users aged 18 and above. If you have children or teenagers at home, extra precautions are strongly advised.

Use password protection on your devices.
Never share your Xvajee account login credentials with anyone.
Use screen time management tools.
Talk to your child about healthy online habits.

If a minor gains access: Contact Xvajee Support right away. We will take immediate action and close the account.

Help a Loved One

If you think a family member has a gaming problem, talk to them openly. Try to understand without judgment and encourage them to seek professional support.

Xvajee's customer support team can also speak with family members and help restrict an account if needed.

Get help from our support team

Xvajee's 24/7 support team is specially trained on responsible gaming.

Fully confidential counselling

Support Available in Bangla

Available via live chat and email

Self-Assessment

Answer the questions below as honestly as you can. This isn't a test — it's a way of taking care of yourself.

Think through each point below honestly — if most of your answers are "yes", it's time to seek help.

Do you feel uneasy or empty when you're not gaming?

Have you gone over budget and felt regret afterward?

Have you tried to quit gaming but kept coming back?

Has gaming started affecting your work, studies, or social life?

Have you hidden gaming expenses from family or friends?

Have you kept betting after a loss, hoping you could win it back?

Set Your Limits Now

Responsible Gaming FAQ

Yes, but the rules are different. Lowering a limit takes effect immediately. However, increasing a limit requires a 24-hour cooling-off period — this is intentional, to prevent impulsive decisions made in the heat of the moment.

You have the option to withdraw your balance before self-exclusion takes effect. During the exclusion period, no new deposits or gameplay are permitted. Once the exclusion ends, you can use your account normally again.

Yes. Choosing permanent self-exclusion will deactivate your account for good and it cannot be reopened. We strongly recommend speaking with our support team before making this decision.

In Bangladesh, support for mental health and addiction is available through government mental health hospitals, the National Institute of Mental Health (NIMH), and various private counselling centres. Xvajee's support team can also point you toward the right resources.

Contact Xvajee customer support directly and explain the situation. We will take the necessary steps while maintaining full confidentiality. Reviewing accounts on third-party requests is part of our responsible gaming policy.

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Play Safe, Stay Happy

Gaming on Xvajee is about more than winning or losing — it's meant to be an enjoyable experience. Use our responsible gaming tools to keep gaming a fun part of your life.

Free Registration About Us

Must be 18 or older. If you need help, please contact support.

Xvajee Responsible Gaming —Keep It Fun, Not Addictive